Effective Date: 01 Sep, 2025

Welcome to ShunyaEka Solutions. By accessing our website or using our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before engaging with us.

1. About ShunyaEka Solutions

ShunyaEka Solutions is an IT services and consulting company providing web development, mobile application development, cloud solutions, software development, and AI/ML-based services. These Terms govern your use of our website, services, and any agreements entered into with us.

2. Acceptance of Terms

By accessing our website, submitting inquiries, or engaging our services, you confirm that you:

• Are legally capable of entering into a contract
• Agree to be bound by these Terms
• Will provide accurate and truthful information

If you do not agree with these Terms, you should not use our services.

3. Services

We provide customized IT and consulting services based on client requirements.
The scope, timeline, pricing, and deliverables will be defined in a proposal, quotation, or service agreement.

We reserve the right to refuse or discontinue service if:

• False information is provided
• Illegal or unethical activities are involved
• Payments are not made as agreed

4. Client Responsibilities

You agree to:

• Provide complete and accurate project requirements
• Provide timely feedback, approvals, and content
• Ensure you have legal rights to all materials you provide
• Not use our services for illegal, harmful, or abusive purposes

Delays caused by missing content or approvals may impact project timelines.

5. Payments & Billing

• Payments must be made as per the agreed proposal or invoice.
• Milestone-based or advance payments may be required.
• All fees are non-refundable once work has started unless otherwise stated in writing.
• Delayed payments may lead to suspension of services.

Taxes (GST or other applicable taxes) are payable by the client.

6. Intellectual Property

Unless otherwise agreed:

• Once full payment is received, the client owns the final deliverables.
• ShunyaEka Solutions retains rights to reusable frameworks, libraries, and internal tools.
• We may showcase completed projects in our portfolio for marketing unless restricted by NDA.

7. Confidentiality

We agree to:

• Keep all client data, business information, and project details confidential
• Use the data only for project execution

Clients also agree not to disclose our proprietary methods, pricing, or internal documents.

8. Revisions & Change Requests

The agreed scope includes a defined number of revisions.
Any new features, scope changes, or major modifications will be billed separately and may affect timelines.

9. Third-Party Services

We may integrate third-party tools such as:

• Hosting providers
• Payment gateways
• Cloud services
• APIs

We are not responsible for outages, errors, or policy changes from third-party providers.

10. Warranties & Disclaimer

We provide services on a best-effort basis.
We do not guarantee:

• Business profits
• Sales or revenue growth
• Search engine rankings
• Error-free software

Technology systems may contain bugs, vulnerabilities, or downtime.

11. Limitation of Liability

ShunyaEka Solutions will not be liable for:

• Loss of profits
• Data loss
• Business interruption
• Indirect or consequential damages

Our maximum liability is limited to the amount paid for the service in dispute.

12. Termination

Either party may terminate services with written notice.
Upon termination:

• Work completed must be paid
• No refunds will be issued for completed or ongoing work

13. Force Majeure

We are not liable for delays caused by:

• Natural disasters
• Internet outages
• Government actions
• Pandemics
• Cyber-attacks

14. Governing Law

These Terms shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in India.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page.

16. Contact Information

For any questions about these Terms:

ShunyaEka Solutions
Email: info@shunyaeka.com
Phone: +91 8100056226